FAQ

When and where does VRHAM! Virtual Reality & Arts Festival take place?

From 7 to 15 June 2019 at Stockmeyerstrasse 43, Hamburg HafenCity, Oberhafenquartier

How do I get there?

Take U1 to Steinstraße or U4 to HafenCity Universität Bus 111 or Koreastraße – it’s a 5 minute walk from each of these stations, or a 10 minute walk from Hamburg Main Station. If you want to come by bike: the closest StadtRad station is located at Amsinckstraße 32.

Can I park my car in the Oberhafenquartier?

There are only very limited parking possibilities. We recommend using public transport or our festival partner MOIA.

What are the opening hours of VRHAM! 2019?

The VREXHIBITION and VRHAM! on top are open daily from 2 pm – 5 pm and 5.30 pm – 9 pm. For the exact times of our VRHAM! Live program please see the timetable. The DISCOURSE panels take place on various days at 6 pm in the Speakers’ VRorner.

Where can I buy tickets?

You can buy tickets online at our ticket partner Eventbrite or directly at the festival.

Who is entitled to discounts?

What do I get for my ticket?

• Open Space: With your Open Space ticket you have free access to our VREXHIBITION either between 2 pm – 5 pm or 5.30 pm – 9 pm, with the MAIN PROGRAM, HAMBURG EMERGING ARTISTS, MAGENTA VR-LOUNGE, 0AR, INTERACTIVE PLAYGROUND and on the opening weekend also the results of the RESIDENCIES. Register for the experiences you would like to see of the Main Program as soon as you are at the festival space, and get a message as soon as it’s your turn. Don’t worry! Our VRHAM! Guides are always there to help you.

• Live Program: Find detailed info on VRHAM! Live here. Just buy a ticket for the show you would like to see.

How do I register for experiences of the VREXHIBITION?

You can buy your ticket for the daily Open Spaces of the VREXHIBITION via Eventbrite. Registration for the individual experiences will then take place directly on site.

For our VRHAM! Live program you can buy tickets for a set time here.

How many experiences can I watch per visit?

We recommend focussing on 2 to 3 experiences of the VREXHIBITION per visit, plus taking some time to look around, try out the INTERACTIVE PLAYGROUND or discover VRHAM! on top.

Do I have exclusive access to all experiences with my ticket?

With your Open Space ticket you have exclusive access to our VREXHIBITION. On site you will make a selection for certain experiences.

At VRHAM! Live you buy an exclusive ticket for the selected performances. Please be there at least 15 minutes in advance.

What can I do if a certain experience is fully booked during my visit?

There’s a lot to discover at VRHAM! Why not come again on a second day?

I bought my ticket online, when do I have to be at the festival?

Depends on which Open Space you bought your ticket for! Open Space is open from 2 pm – 5 pm and from 5.30 – 9 pm. We recommend showing up directly at the beginning so you have enough time to discover the festival grounds. For the individual experiences you have to register again on site. You have access to the Space at any time, so you are welcome to take a break at our bar during this period.

Is there an age limit for the exhibition?

All ages are welcome. Children under the age of 13 must be accompanied by an adult. Our VRHAM! Guides will be happy to advise you on the age ratings of the individual experiences.

Is the festvial area step-free?

In case of mobile disabilities please contact us at info@vrham.de and we will figure out what is possible in our location. We will find a solution together!

I need glasses. Can I wear them under VR glasses?

Sure, that’s no problem! After all, we don’t want you to get lost in Virtual Reality.

Where can I get tickets for the Discourse program?

Our Discourse program is free of charge. Due to the limited number of seats, however, we kindly ask you to register and reserve a seat via the website of our ticketing partner Eventbrite.

If I need a break, is there a restaurant at the festival?

Our VRHAM! bar offers a delicious, affordable selection of snacks and drinks. On the festival grounds you can also find Oberhafenkantine and Hobenköök.

Are animals allowed at the festival?

In general, there’s no problem! However, you can’t take them with you into Virtual Reality. So please make sure that your animal companions are well taken care of during this time.

What is Virtual Reality?

Virtual Reality (VR) describes a computer-generated world with image and sound. VR glasses are needed to create an interactive virtual environment. You navigate in this world by movements of the head, of the hands, and speech. Motion sensors built into the VR glasses detect movements and transmit them in real time. This creates a direct interaction between the user and the virtual world.

What is Augmented Reality?

is a computer-aided extension of the real world. The field of vision is supplemented with digital and virtual elements in such a way that it offers added value to the subject matter.

What is the difference between Virtual Reality and Augmented Reality?

Both Virtual Reality (VR) and Augmented Reality (AR) are about the fusion of reality and virtual environment. However, this happens in different ways. In the case of VR, the user is completely immersed in the virtual world. The real world is faded out both visually and acoustically. With AR, the real world remains visible and is extended by virtual elements.

What should I bear in mind when using VR glasses?

Remember that you enter a virtual world when you put on VR glasses. The real world is not visible through the glasses and therefore orientation is restricted. It is recommended to use the glasses only in a safe environment (free of objects) or while sitting to prevent disorientation, falls and dizziness.

What does immersion / immersive in the VR environment mean?

VR technology allows you to be completely surrounded by images and sound in a virtual world. Through the complete immersion and the unrestricted presence in the virtual space, a deeper connection is created. You perceive the environment much stronger and the sensations are increased. There is a direct connection between the user and the virtual world.

You still have a lot of questions and not enough answers? Write to us at info@vrham.de